Current Certification Openings
Healthcare Transportation Coordination
Support patients by scheduling and managing non-emergency medical transportation. You’ll ensure members get to important appointments safely and on time by assisting with ride bookings, verifying eligibility, and resolving trip issues. Strong attention to detail and empathy are key, making this role a great fit for individuals who enjoy providing meaningful assistance in healthcare-related services.
Payment Solutions & Customer Support
Assist customers with their digital payments, billing, and financial service needs. This includes guiding callers through online platforms, troubleshooting account issues, and ensuring smooth and secure transactions. Excellent communication skills and comfort with technology are important, making this a strong opportunity for those interested in the growing fintech and payments industry.
Spanish Speaking Cruiseline Customer Service
Assist in making unforgettable moments happen for guests through cultural discovery, scenic beauty, and exceptional service. This role is part of a team that brings a passion for the sea into every aspect of hospitality—demonstrating professionalism, attention to detail, and a commitment to excellence. Contribute to creating a warm and memorable environment that ensures the satisfaction and happiness of every guest on board.
*must be fluent in Spanish and English
Outbound Medical Appointment Scheduling
Connect with patients to assist in scheduling in-home or telehealth wellness visits. You’ll make outbound calls, explain the benefits of preventive care, and help members find convenient appointment times. This role is a good fit for those with strong communication skills, empathy, and the ability to guide conversations while keeping members engaged.
Spanish-Speaking Customer Service
Provide bilingual support to Spanish-speaking customers, assisting with inquiries, troubleshooting issues, and ensuring a smooth customer experience. This role is ideal for individuals fluent in both Spanish and English who enjoy helping others and can explain processes clearly across languages.
*must be fluent in Spanish and English
Spanish-Speaking Educational Support
Assist students, educators, and parents by providing support in Spanish for digital learning platforms, curriculum resources, and technical issues. You’ll help users navigate online tools, answer content-related questions, and provide solutions with patience and clarity. Perfect for those who are bilingual, detail-oriented, and passionate about education.
*must be fluent in Spanish and English
About Veiled Voices Virtual Solutions and Arise
Veiled Voices Virtual Solutions connects independent call center businesses with some of the largest companies across the United States and globally through the Arise® platform. Our mission is to empower individuals to discover their passion and take control of their professional journey. If you’ve ever considered working from home but didn’t know where to begin, we’re here to guide you every step of the way. Agents partnering with Veiled Voices Virtual Solutions provide customer support services to top-tier, U.S.-based Fortune 500 companies—all while choosing their own clients and setting their own schedules from the comfort of home.
Please note: This is not an offer of employment. It is an opportunity to establish an independent business-to-business relationship with Veiled Voices Virtual Solutions.